Frequently Asked Questions
Why should I trust Leahys Auto Body with my vehicle?
With so many auto body shops taking advantage of people after a collision, we understand that you may skeptical. However, at Leahys, we live in the same communities that we work in, so we know that our customers are also neighbors. That’s why we strive for transparency in all we do, and offer a 24-hour tow truck service, a free on-site loaner car (see terms and conditions), and a lifetime guarantee behind our work and an entire 1 year guarantee on rust repair). Check out our reviews section for what others have already discovered about the Leahys Auto Body experience: GOOGLE REVIEWS.
What can I expect from the repair process?
You can expect that everyone here at Leahys Auto Body will treat you like family and your vehicle like it was their own. If you need it, we will tow your vehicle to one of our shops in New Cumberland or Harrisburg, and then we will provide you with our free estimate. While our highly trained technicians begin the process of repairing your vehicle to the highest standards of safety and quality, you’ll be provided with a free loaner car, pending availability. Once repairs are completed, you’ll leave our shop as another highly satisfied customer with a lifetime guarantee on our work and a one-year guarantee on all rust repairs.
Will you take my auto insurance?
We proudly accept all auto insurances. We canl work with your insurance company on your behalf, to save you time, stress and ensure your vehicle is repaired correctly, without short cuts.
Does my insurance company need to examine the damage after a collision before I bring my vehicle in to Leahys Auto Body
Yes, please bring your vehicle to Leahys auto body, and we can represent you during the repair process.. We work with all major insurance companies, and many of them will send their agents to one of our shops. They will provide you with a claim number, and we will provide them with a detailed list of all of the work to be done on your vehicle. Please call ahead, and we can put you into a free loaner car at no charge to you.
How long will my collision repairs take?
We pride ourselves on doing the best repair job possible, as quickly as we can, with minimal inconvenience to you, our customer. During our free estimate, our technicians will look at every aspect of the vehicle and its damage, and make an accurate assessment on time and cost. Our free loaner car and speedy service will ensure that you can get back into your vehicle — and back into your life — as quickly as possible.
Do you provide a towing service?
Yes! In fact, our dedicated fleet of tow trucks have received some of the highest customer reviews, helping us become one of the most trusted towing companies in the area. Having our own fleet of tow trucks allows us to pick up your disabled or damaged vehicle quickly and get you to safety, 24-hours a day.
Do you provide a vehicle for me to use while mine is in the shop?
As a convenience to our customers, we provide a free loaner car to those who need it — pending availability. We encourage customers to first check with their insurer to see if their policy covers rental cars and if so to use those, so that our customers without a rental policy can have access to one of our loaners.
How can I tell if my insurance policy covers rentals?
Even if you have insurance, it usually won’t automatically cover the cost of a replacement rental car after a collision. You will want to make sure you have something called “Rental Reimbursement Coverage.” This service is available through almost every major auto insurance company. If you do have Rental Reimbursement Coverage, your car insurance company will provide you with a rental car.If you don’t have Rental Reimbursement Coverage, Leahys Auto Body will be more than happy to provide with one of our free loaner cars when available (please see loaner car policy)
What types of payment does Leahys Auto Body accept?
Leahys Auto Body accepts all major credit cards, as well as cash or check.
Leahys made repaired to my vehicle in the past, and now something is wrong with those repairs. What are you going to do about that?
Bring your vehicle in to one of our two locations, and we will gladly take a look at it and make any addition repairs needed — at no cost to you. We proudly stand behind the quality of our work, and take seriously our lifetime guarantee of quality, as well as our one year warranty on rust repairs. Come on and experience it for yourself!